Complete Computer Cure (C.C.C) was originally established in 1985 as a computer service company. Over the years, C.C.C. has grown into a multi-faceted computer support company. C.C.C. has diversified its original field of computer maintenance to many other fields of the computer industry to provide an entire computer service. Presently the company consists of five major divisions: SALES & MARKETING / HARDWARE AND PARTS/ SUPPLIES/ NETWORKING AND CABLING/ TRAINING and SERVICE. These services we provide are shaped according to each individual company's specific needs. The service division presently serves over 10,000 clients (acquired mostly through referrals) nationwide. Sales and Marketing Division As dealers for major brand names (e.g., IBM, APPLE, AST, COMPAQ, THOSIBA, OKIDATA, NEC, FUJITSU, SAMSUNG, HEWLETT PACKARD,TEKTRONIX. etc.), we also supply parts for all major micro-computer products and peripherals at extremely competitive prices. Additionally, we provide sales and support for local are networks. Supply Division Our goal is to become a one-stop vendor for our clients, and in order to achieve this objective, the supply was started. We carry printer and copier ink, toners, ribbons, computer paper, laser toner cartridges, magnetic media ( diskettes, data cartridges and tapes) plus peripherals and accessories for your PC's.

Networking and Cabling Division
In today's competitive business world, networking means sharing information, combining databases and thereby increasing productivity. Our networking and cabling division can help businesses going in that direction. Our networking staff has gone through strenuous Novell training and received certifications to becoming CNE's (Certified Novell Engineers). We provide a thorough analysis of your present system, evaluate your needs, and configure a local area network just to suit your company's needs while still allowing room for future expansion. Every detail from the initial evaluation to configuration to the actual setup, installation, wiring and the final follow up will be carefully monitored by our CNEs to ensure complete satisfaction.
Training Division
The purchase of computer equipment does not always mean an increase in productivity. To take full advantage of your investment in computer technology, users must be trained in the proper use of both the hardware and software. In keeping with our goal of becoming a one-stop vendor for all of your computer needs, C.C.C. has recently added a training division to our company. We offer multi-level courses on a wide variety of the latest application programs. Classes are conducted at your office or ours by experienced professionals, providing hands-on, practical application training for you and your employees.
Service Division
With full service center in Los Angeles, C.C.C. has 30 factory-authorized service technicians. C.C.C. I s committed to customer satisfaction by keeping our employees trained on the latest technology.
C.C.C. is an authorized and an independent service center for the following manufactures:
APPLE, ALPS, AST, BROTHER, CANON, C.ITOH, COMPAQ, DATA SOUTH, EPSON, FUJITSU, HEWLETT PACKARD, IBM, KODAK, NEC, NOVELL, OKIDATA, OTC, PACKARD BELL, PANASONIC, QMS, SAMSUNG, AND TEKTRONIX.

We additionally service and stock parts for other manufacturers, not included above. We repair boards to component level and assure a quick turnaround in 1-2days.

For your convenience, our range of repair and maintenance services include:
On-Site Service Contracts
On-Site Warranty Service
Time and Material
Bulk labor rates
Depot Repairs
Courier Service
Preventative Maintenance
Rent-a-Tech program

Advantagers of Using C.C.C.
To ensure your company's productivity is maintained at its most proficient level, there are many facets to be considered when choosing a computer maintenance service. A few of the many advantages you will receive when using C.C.C. are:

Each center is stocked with a complete inventory of spare parts. Our ability to purchase parts through other local computer dealers when the manufacturers are not able to provide them ensures fast and efficient repairs.
Competent, experienced and highly qualified technical personnel with extensive professional training and certifications.
Immediate access to top management at any time so that problems can be solved immediately.
Flexibility to suit your particular needs.
Full hardware support.
Broad clientele base with over 10,000 customers nationwide, acquired mostly through referrals.
Reliable and fast repair services for major computer service companies and dealers in Southern California.
Full maintenance service can be arranged.
Large line of products serviced.
Local area network installations and support.
Cleaning and preventive maintenance performed on all computer hardware.
Moving of hardware.

Types of Service
Complete Computer Cure provides the following services:
1. On-Site annual full service maintenance contracts.
2. Carry-in annual service maintenance contracts.
3. On-Site warranty service contracts.
4. Full service on a time and material basis.
5. Bulk labor program.
6. On-Site warranty service calls.

On-Site Annual Full Service Maintenance Contracts
Contracts are signed on a yearly basis. These contracts cover travel expenses, all parts and labor. The following commitments set C.C.C. apart from other computer service companies.

Service contracts at competitive prices.
Response time (arrival) 4 - business hours!
Turnaround time - 24 hours!
Loaners are available if a unit is in repairs for long estimated-time.
An option to cancel your contract with 30 days notice if you are dissatisfied with service.
Preventative maintenance every six months (keeps your equipment at peak efficiency).
Moving services will be provided at discount rates.
Service support - 5 days per week, 24 hours a day ( available upon request).
On-Site dedicated technician to provide hardware support 40 hours per week.
Partnership with Texas Instruments - ensure complete national service coverage.

Carry-In Annaul Service Maintenance
Contracts are signed on a yearly basis. These contracts cover all parts and labor when carried into a C.C.C. location. Low cost in comparison with on-site coverage.

On-Site Warrenty Service Contracts
A minimum one-hour labor charge is required with all parts being covered at no additional charge. All warranty repairs require the customer to show proof that machine is still under warranty.
Time and Materials
Time and materials service may be done at our C.C.C. service center or at your business location. Our charges for maintenance. (excluding parts), are as follows:
On-Site Labor = $85.00 per hour (1hr. Minimum, billable in 30min. Increments)
LASER PRINTERS = $95.00 per hour
Travel Charges = 0-20 miles = $20.00
21-40 miles = $40.00
Diagnosis = $35.00 per hour
In-house Labor = $55.00 per hour
Travel Cost = $ 0.30 per mile - courier service

Bulk Labor Programs
Complete Computer Cure offers more attractive labor rates for on-site labor paid for in advance.

Advance Labor Rate Savings
0 $85.00
25 $60.00 $500.00
50 $55.00 $1500.00
75 $50.00 $2625.00
100+ $45.00 $4000.00
This offer applies only to On-Site labor. Parts are not include.
Products Covered
Complete Computer Cure technicians are authorized to service the most popular computer, terminals and printers on the market, and we stock and sell parts for:

COMPUTERS TERMINALS PRINTERS
APPLE ADDS ALPS
AT&T BEEHIVE APPLE
COMPAQ CIE BROTHER
CTX DEC CANON
DELL ESPRIT C.ITOH
EPSON EQUITY FALCO DATA SOUTH
EVEREX FREEDOM EPSON
GATEWAY 2000 LIBERTY FUJITSU
HEWLETT PACKARD LINK HP PRINTER
IBM MARROW IMAGEWRITE
LEADING EDGE REGENT KODAK
MACINTOSH TELEVIDEO LEXMARK
MITSUBA VISUAL NEC
NEC WYSE OKIDATA
NOVELL ZENTEC OTC
PACKARD BELL PACKARD BELL
SAMSUNG PANASONIC
TEKTRONIX
TOSHIBA LAPTOPS PROPRINTER
WYSE STAR
XEROX XEROX
List of References
Company Contact Telephone Number
I.H.O.P Sue Garr (818) 240-6055
GRUBB & ELLIS Kelly Fox (818) 990-3111
Trading Edge Michelle Waldon (310) 314-2244
SKYLINE FUNDING Anthony Hilpipre (818) 995-1700
APEX VOICE COMM. Elhum Vahdat (818) 379-8400
MICROCOMPUTER SOFT. Stuart Wells (818) 222-7900
THOMAS A. CURTIS Manuel Albaracan (818) 380-1350
STANDARD PARKING Peter Thorson (310) 553-8690