Info Contact Us

Office Address:

15122 Ventura Blvd.,
Sherman Oaks, CA 91403



Telephone Number:

800-45-FIX-PC (453-49-72)
818-986-5252

Fax:

818-986-5082.

Desktop Repair

Service Division

With full service center in Los Angeles, C.C.C. has 30 factory-authorized service technicians. C.C.C. I s committed to customer satisfaction by keeping our employees trained on the latest technology.
C.C.C. is an authorized and an independent service center for the following manufactures:

  • APPLE
  • ALPS
  • AST
  • BROTHER
  • CANON
  • C.ITOH
  • COMPAQ
  • DATA SOUTH
  • EPSON
  • FUJITSU
  • HEWLETT PACKARD
  • IBM
  • KODAK
  • NEC
  • NOVELL
  • OKIDATA
  • OTC
  • PACKARD BELL
  • PANASONIC
  • QMS
  • SAMSUNG
  • AND TEKTRONIX

We additionally service and stock parts for other manufacturers, not included above. We repair boards to component level and assure a quick turnaround in 1-2days.

For your convenience, our range of repair and maintenance services include:

  • On-Site Service Contracts
  • On-Site Warranty Service
  • Time and Material
  • Bulk labor rates
  • Depot Repairs
  • Courier Service
  • Preventative Maintenance
  • Rent-a-Tech program

Advantagers of Using C.C.C.

To ensure your company's productivity is maintained at its most proficient level, there are many facets to be considered when choosing a computer maintenance service. A few of the many advantages you will receive when using C.C.C. are:

  • Each center is stocked with a complete inventory of spare parts. Our ability to purchase parts through other local computer dealers when the manufacturers are not able to provide them ensures fast and efficient repairs.
  • Competent, experienced and highly qualified technical personnel with extensive professional training and certifications.
  • Immediate access to top management at any time so that problems can be solved immediately.
  • Flexibility to suit your particular needs.
  • Full hardware support.
  • Broad clientele base with over 10,000 customers nationwide, acquired mostly through referrals.
  • Reliable and fast repair services for major computer service companies and dealers in Southern California.
  • Full maintenance service can be arranged.
  • Large line of products serviced.
  • Local area network installations and support.
  • Cleaning and preventive maintenance performed on all computer hardware.
  • Moving of hardware.

Types of Service

Complete Computer Cure provides the following services:
  1. On-Site annual full service maintenance contracts.
  2. Carry-in annual service maintenance contracts.
  3. On-Site warranty service contracts.
  4. Full service on a time and material basis.
  5. Bulk labor program.
  6. On-Site warranty service calls.

On-Site Annual Full Service Maintenance Contracts

Contracts are signed on a yearly basis. These contracts cover travel expenses, all parts and labor. The following commitments set C.C.C. apart from other computer service companies.

  • Service contracts at competitive prices.
  • Response time (arrival) 4 - business hours!
  • Turnaround time - 24 hours!
  • Loaners are available if a unit is in repairs for long estimated-time.
  • An option to cancel your contract with 30 days notice if you are dissatisfied with service.
  • Preventative maintenance every six months (keeps your equipment at peak efficiency).
  • Moving services will be provided at discount rates.
  • Service support - 5 days per week, 24 hours a day ( available upon request).
  • On-Site dedicated technician to provide hardware support 40 hours per week.
  • Partnership with Texas Instruments - ensure complete national service coverage.

Carry-In Annaul Service Maintenance

Contracts are signed on a yearly basis. These contracts cover all parts and labor when carried into a C.C.C. location. Low cost in comparison with on-site coverage.

On-Site Warrenty Service Contracts

  • A minimum one-hour labor charge is required with all parts being covered at no additional charge. All warranty repairs require the customer to show proof that machine is still under warranty.
  • Time and Materials
  • Time and materials service may be done at our C.C.C. service center or at your business location. Our charges for maintenance. (excluding parts), are as follows: On-Site Labor = $85.00 per hour (1hr. Minimum, billable in 30min. Increments)
  • LASER PRINTERS = $95.00 per hour
  • Travel Charges = 0-20 miles = $20.00
  • 21-40 miles = $40.00
  • Diagnosis = $35.00 per hour
  • In-house Labor = $55.00 per hour
  • Travel Cost = $ 0.30 per mile - courier service

Bulk Labor Programs

Complete Computer Cure offers more attractive labor rates for on-site labor paid for in advance.
Advance Labor Rate Savings

  • 0 $85.00
  • 25 $60.00 $500.00
  • 50 $55.00 $1500.00
  • 75 $50.00 $2625.00
  • 100+ $45.00 $4000.00
  • This offer applies only to On-Site labor. Parts are not include.
  • Products Covered

Complete Computer Cure technicians are authorized to service the most popular computer, terminals and printers on the market, and we stock and sell parts for:

COMPUTERS TERMINALS PRINTERS

  • APPLE ADDS ALPS
  • AT&T BEEHIVE APPLE
  • COMPAQ CIE BROTHER
  • CTX DEC CANON
  • DELL ESPRIT C.ITOH
  • EPSON EQUITY FALCO DATA SOUTH
  • EVEREX FREEDOM EPSON
  • GATEWAY 2000 LIBERTY FUJITSU
  • HEWLETT PACKARD LINK HP PRINTER
  • IBM MARROW IMAGEWRITE
  • LEADING EDGE REGENT KODAK
  • MACINTOSH TELEVIDEO LEXMARK
  • MITSUBA VISUAL NEC
  • NEC WYSE OKIDATA
  • NOVELL ZENTEC OTC
  • PACKARD BELL PACKARD BELL
  • SAMSUNG PANASONIC
  • TEKTRONIX
  • TOSHIBA LAPTOPS PROPRINTER
  • WYSE STAR
  • XEROX XEROX

List of References

Company - Contact Telephone Number

I.H.O.P Sue Garr (818) 240-6055
GRUBB & ELLIS Kelly Fox (818) 990-3111
Trading Edge Michelle Waldon (310) 314-2244
SKYLINE FUNDING Anthony Hilpipre (818) 995-1700
APEX VOICE COMM. Elhum Vahdat (818) 379-8400
MICROCOMPUTER SOFT. Stuart Wells (818) 222-7900
THOMAS A. CURTIS Manuel Albaracan (818) 380-1350
STANDARD PARKING Peter Thorson (310) 553-8690