With full service center in Los Angeles, C.C.C. has 30 factory-authorized service technicians. C.C.C. I s committed to customer satisfaction by keeping our employees trained on the latest technology.
C.C.C. is an authorized and an independent service center for the following manufactures:
- DATA SOUTH
- HEWLETT PACKARD
- PACKARD BELL
- AND TEKTRONIX
We additionally service and stock parts for other manufacturers, not included above. We repair boards to component level and assure a quick turnaround in 1-2days.
For your convenience, our range of repair and maintenance services include:
- On-Site Service Contracts
- On-Site Warranty Service
- Time and Material
- Bulk labor rates
- Depot Repairs
- Courier Service
- Preventative Maintenance
- Rent-a-Tech program
Advantagers of Using C.C.C.
To ensure your company's productivity is maintained at its most proficient level, there are many facets to be considered when choosing a computer maintenance service. A few of the many advantages you will receive when using C.C.C. are:
- Each center is stocked with a complete inventory of spare parts. Our ability to purchase parts through other local computer dealers when the manufacturers are not able to provide them ensures fast and efficient repairs.
- Competent, experienced and highly qualified technical personnel with extensive professional training and certifications.
- Immediate access to top management at any time so that problems can be solved immediately.
- Flexibility to suit your particular needs.
- Full hardware support.
- Broad clientele base with over 10,000 customers nationwide, acquired mostly through referrals.
- Reliable and fast repair services for major computer service companies and dealers in Southern California.
- Full maintenance service can be arranged.
- Large line of products serviced.
- Local area network installations and support.
- Cleaning and preventive maintenance performed on all computer hardware.
- Moving of hardware.
Types of Service
Complete Computer Cure provides the following services:
- On-Site annual full service maintenance contracts.
- Carry-in annual service maintenance contracts.
- On-Site warranty service contracts.
- Full service on a time and material basis.
- Bulk labor program.
- On-Site warranty service calls.
On-Site Annual Full Service Maintenance Contracts
Contracts are signed on a yearly basis. These contracts cover travel expenses, all parts and labor. The following commitments set C.C.C. apart from other computer service companies.
- Service contracts at competitive prices.
- Response time (arrival) 4 - business hours!
- Turnaround time - 24 hours!
- Loaners are available if a unit is in repairs for long estimated-time.
- An option to cancel your contract with 30 days notice if you are dissatisfied with service.
- Preventative maintenance every six months (keeps your equipment at peak efficiency).
- Moving services will be provided at discount rates.
- Service support - 5 days per week, 24 hours a day ( available upon request).
- On-Site dedicated technician to provide hardware support 40 hours per week.
- Partnership with Texas Instruments - ensure complete national service coverage.
Carry-In Annaul Service Maintenance
Contracts are signed on a yearly basis. These contracts cover all parts and labor when carried into a C.C.C. location. Low cost in comparison with on-site coverage.
On-Site Warrenty Service Contracts
- A minimum one-hour labor charge is required with all parts being covered at no additional charge. All warranty repairs require the customer to show proof that machine is still under warranty.
- Time and Materials
- Time and materials service may be done at our C.C.C. service center or at your business location. Our charges for maintenance. (excluding parts), are as follows: On-Site Labor = $85.00 per hour (1hr. Minimum, billable in 30min. Increments)
- LASER PRINTERS = $95.00 per hour
- Travel Charges = 0-20 miles = $20.00
- 21-40 miles = $40.00
- Diagnosis = $35.00 per hour
- In-house Labor = $55.00 per hour
- Travel Cost = $ 0.30 per mile - courier service
Bulk Labor Programs
Complete Computer Cure offers more attractive labor rates for on-site labor paid for in advance.
Advance Labor Rate Savings
- 0 $85.00
- 25 $60.00 $500.00
- 50 $55.00 $1500.00
- 75 $50.00 $2625.00
- 100+ $45.00 $4000.00
- This offer applies only to On-Site labor. Parts are not include.
- Products Covered
Complete Computer Cure technicians are authorized to service the most popular computer, terminals and printers on the market, and we stock and sell parts for:
COMPUTERS TERMINALS PRINTERS
- APPLE ADDS ALPS
- AT&T BEEHIVE APPLE
- COMPAQ CIE BROTHER
- CTX DEC CANON
- DELL ESPRIT C.ITOH
- EPSON EQUITY FALCO DATA SOUTH
- EVEREX FREEDOM EPSON
- GATEWAY 2000 LIBERTY FUJITSU
- HEWLETT PACKARD LINK HP PRINTER
- IBM MARROW IMAGEWRITE
- LEADING EDGE REGENT KODAK
- MACINTOSH TELEVIDEO LEXMARK
- MITSUBA VISUAL NEC
- NEC WYSE OKIDATA
- NOVELL ZENTEC OTC
- PACKARD BELL PACKARD BELL
- SAMSUNG PANASONIC
- TOSHIBA LAPTOPS PROPRINTER
- WYSE STAR
- XEROX XEROX
List of References
Company - Contact Telephone Number
I.H.O.P Sue Garr (818) 240-6055
GRUBB & ELLIS Kelly Fox (818) 990-3111
Trading Edge Michelle Waldon (310) 314-2244
SKYLINE FUNDING Anthony Hilpipre (818) 995-1700
APEX VOICE COMM. Elhum Vahdat (818) 379-8400
MICROCOMPUTER SOFT. Stuart Wells (818) 222-7900
THOMAS A. CURTIS Manuel Albaracan (818) 380-1350
STANDARD PARKING Peter Thorson (310) 553-8690