Service Division
With full service center in Los Angeles, C.C.C. has 30 factory-authorized service technicians. C.C.C. I s committed to customer satisfaction by keeping our employees trained on the latest technology.
C.C.C. is an authorized and an independent service center for the following manufactures:
APPLE, ALPS, AST, BROTHER, CANON, C.ITOH, COMPAQ, DATA SOUTH, EPSON, FUJITSU, HEWLETT PACKARD, IBM, KODAK, NEC, NOVELL, OKIDATA, OTC, PACKARD BELL, PANASONIC, QMS, SAMSUNG, AND TEKTRONIX.

We additionally service and stock parts for other manufacturers, not included above. We repair boards to component level and assure a quick turnaround in 1-2days.

For your convenience, our range of repair and maintenance services include:
On-Site Service Contracts
On-Site Warranty Service
Time and Material
Bulk labor rates
Depot Repairs
Courier Service
Preventative Maintenance
Rent-a-Tech program

Advantagers of Using C.C.C.
To ensure your company's productivity is maintained at its most proficient level, there are many facets to be considered when choosing a computer maintenance service. A few of the many advantages you will receive when using C.C.C. are:

Each center is stocked with a complete inventory of spare parts. Our ability to purchase parts through other local computer dealers when the manufacturers are not able to provide them ensures fast and efficient repairs.
Competent, experienced and highly qualified technical personnel with extensive professional training and certifications.
Immediate access to top management at any time so that problems can be solved immediately.
Flexibility to suit your particular needs.
Full hardware support.
Broad clientele base with over 10,000 customers nationwide, acquired mostly through referrals.
Reliable and fast repair services for major computer service companies and dealers in Southern California.
Full maintenance service can be arranged.
Large line of products serviced.
Local area network installations and support.
Cleaning and preventive maintenance performed on all computer hardware.
Moving of hardware.

Types of Service
Complete Computer Cure provides the following services:
1. On-Site annual full service maintenance contracts.
2. Carry-in annual service maintenance contracts.
3. On-Site warranty service contracts.
4. Full service on a time and material basis.
5. Bulk labor program.
6. On-Site warranty service calls.

On-Site Annual Full Service Maintenance Contracts
Contracts are signed on a yearly basis. These contracts cover travel expenses, all parts and labor. The following commitments set C.C.C. apart from other computer service companies.

Service contracts at competitive prices.
Response time (arrival) 4 - business hours!
Turnaround time - 24 hours!
Loaners are available if a unit is in repairs for long estimated-time.
An option to cancel your contract with 30 days notice if you are dissatisfied with service.
Preventative maintenance every six months (keeps your equipment at peak efficiency).
Moving services will be provided at discount rates.
Service support - 5 days per week, 24 hours a day ( available upon request).
On-Site dedicated technician to provide hardware support 40 hours per week.
Partnership with Texas Instruments - ensure complete national service coverage.

Carry-In Annaul Service Maintenance
Contracts are signed on a yearly basis. These contracts cover all parts and labor when carried into a C.C.C. location. Low cost in comparison with on-site coverage.

On-Site Warrenty Service Contracts
A minimum one-hour labor charge is required with all parts being covered at no additional charge. All warranty repairs require the customer to show proof that machine is still under warranty.
Time and Materials
Time and materials service may be done at our C.C.C. service center or at your business location. Our charges for maintenance. (excluding parts), are as follows:
On-Site Labor = $85.00 per hour (1hr. Minimum, billable in 30min. Increments)
LASER PRINTERS = $95.00 per hour
Travel Charges = 0-20 miles = $20.00
21-40 miles = $40.00
Diagnosis = $35.00 per hour
In-house Labor = $55.00 per hour
Travel Cost = $ 0.30 per mile - courier service

Bulk Labor Programs
Complete Computer Cure offers more attractive labor rates for on-site labor paid for in advance.

Advance Labor Rate Savings
0 $85.00
25 $60.00 $500.00
50 $55.00 $1500.00
75 $50.00 $2625.00
100+ $45.00 $4000.00
This offer applies only to On-Site labor. Parts are not include.
Products Covered
Complete Computer Cure technicians are authorized to service the most popular computer, terminals and printers on the market, and we stock and sell parts for:

COMPUTERS TERMINALS PRINTERS
APPLE ADDS ALPS
AT&T BEEHIVE APPLE
COMPAQ CIE BROTHER
CTX DEC CANON
DELL ESPRIT C.ITOH
EPSON EQUITY FALCO DATA SOUTH
EVEREX FREEDOM EPSON
GATEWAY 2000 LIBERTY FUJITSU
HEWLETT PACKARD LINK HP PRINTER
IBM MARROW IMAGEWRITE
LEADING EDGE REGENT KODAK
MACINTOSH TELEVIDEO LEXMARK
MITSUBA VISUAL NEC
NEC WYSE OKIDATA
NOVELL ZENTEC OTC
PACKARD BELL PACKARD BELL
SAMSUNG PANASONIC
TEKTRONIX
TOSHIBA LAPTOPS PROPRINTER
WYSE STAR
XEROX XEROX
List of References
Company Contact Telephone Number
I.H.O.P Sue Garr (818) 240-6055
GRUBB & ELLIS Kelly Fox (818) 990-3111
Trading Edge Michelle Waldon (310) 314-2244
SKYLINE FUNDING Anthony Hilpipre (818) 995-1700
APEX VOICE COMM. Elhum Vahdat (818) 379-8400
MICROCOMPUTER SOFT. Stuart Wells (818) 222-7900
THOMAS A. CURTIS Manuel Albaracan (818) 380-1350
STANDARD PARKING Peter Thorson (310) 553-8690